Back
How-To-Guides
Jul 12, 2024

Streamline Driver Management with ordable/’s Driver App

Cover image

Managing your deliveries—whether with freelance drivers or your own fleet—efficiently is crucial for any business that relies on timely and accurate deliveries.

To help business owners better track which orders went out with which delivery providers or freelancers, ordable/ developed a Driver Management App. The app streamlines operations, enhances communication, and ensures accurate record-keeping.

This app is designed specifically for stores using ordable/ and aims at simplifying driver management for ordable/ merchants.

Features of the Driver App

Efficient Order Handling

When a customer places an order through your store on ordable/, you can receive the order and assign it to one of your drivers. The driver receives the order details directly on their app. Each driver has an account you create for them; all they have to do is log in to receive orders. No more missed orders or unnecessary delays—just smooth, efficient order handling.

Direct Communication with Customers

The Driver App allows drivers to call customers directly if there are any uncertainties about the delivery location or to notify them that their order has arrived. This direct line of communication helps prevent delivery errors and enhances the customer experience by keeping them informed, without having to ask “Where is my order?” or for the driver to request the customer to “Send me location please!”

Location for the Driver

The Driver App provides drivers with a direct link on Google Maps with the customer’s location details to ensure that deliveries are made to the correct location. This feature minimizes the risk of incorrect deliveries and ensures that your deliveries reach customers promptly and accurately.

Order Status Updates

Stay in the know with order status updates. Drivers can easily update the status of an order to reflect whether it has been completed or is still pending. This transparency keeps both you and your customers informed, building trust and reliability.

Dashboard Features for Merchants

If you use ordable/’s Driver App, your dashboard will come with a suite of features to help you manage your business better.

Driver Management

The ordable/ dashboard allows you to add new drivers by inputting their information, such as name, phone number, and type of vehicle used. Need to remove or edit a driver? No problem—it’s just as simple.

Order Assignment and Reassignment

From the dashboard, you can assign orders to drivers, who will then receive the order details via the app on their phones. Need to reassign an order? You can easily unassign it from one driver and assign it to another or remove the assignment altogether.

Comprehensive Record Keeping

Before the ordable/ Driver App, businesses relied on drivers to keep their receipts to claim payments. This method was prone to errors, with drivers potentially losing receipts and risking underpayment, or restaurants miscalculating and overpaying. The ordable/ dashboard solves this problem by allowing merchants to view records of orders assigned to drivers. This feature is accessible through the dashboard or the download section, making it easy to track which orders went out with which driver, ensuring accurate payments and reducing errors.

Let’s talk

Managing freelance drivers doesn’t have to be a complex and time-consuming task. With ordable/’s Driver Management App, specifically designed for stores using ordable/, merchants can streamline their operations, enhance communication, and ensure that customers receive their orders promptly and accurately. From efficient order handling and direct customer communication to accurate location tracking and real-time order status updates, the Driver App is designed to meet the needs of modern delivery businesses.

The accompanying dashboard offers robust tools for driver management, order assignment, and comprehensive record-keeping, making it an indispensable tool for any merchant looking to optimize their driver operations. Embrace the power of ordable/’s Driver App and take your driver management to the next level.

For more information and to get started, visit ordable/ today and discover how our platform can transform your business operations.

Contact us today to learn more about how ordable/ can transform your business operations.

Get in Touch

At ordable/, we’re dedicated to helping businesses streamline their operations. Ready to transform your order management and boost your sales?

 
Lebanon 🇱🇧
عربي